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Beat bank and competitor rates

Simple, safe and secure

Australian owned & ASIC regulated

Information Technology
  • How do I make an FX transfer?
    Making a transfer with Forex Sport is fast and easy. Simply register and log-in to your Forex Sport account online and select 'Request a Transfer'. Complete the details and add your beneficiary information and lock in the exchange rate. Alternatively, call one of our friendly dealers and lock in an exchange rate over the phone.
  • When will my FX transfer arrive?
    The length of time it takes for your FX transfer to reach the beneficiary will depend on what currency you are buying and the destination country. For most currencies, it will typically be within 24-48 hours of receiving your funds (depending on what time of the day we receive your funds). From time to time there can be delays beyond our control. For example, where intermediary or receiving banks hold funds up or take time to apply to the beneficiary account.
  • What if I just want a quote?
    No problems at all. We encourage our clients to compare our rates with our competitors. Either call one of our dealers and ask for indicative quote or login to your Forex Sport account and select 'Request a Transfer'. Fill out the details but simply do not confirm the transaction.
  • Can I amend or cancel my transaction?
    If you need to cancel a transaction or you are unable to pay us, you should contact us as soon as possible. FX transactions are binding on you and Forex Sport enters into corresponding transactions with the bank. Accordingly, cancelling a transaction may result in a loss that you will be liable for. Please review our Product Disclosure Statement for more details.
  • If there are no fees, how does Forex Sport make money?
    We derive a profit on FX transfers based on the difference between the rate quoted to you and the rate we can negotiate with our own liquidity providers. This profit will vary according to the currencies involved and the arrangements that we enter with our liquidity providers from time to time.
  • Are you cheaper than the bank?
    Forex Sport moves your money for less. In fact, using a specialist FX provider like Forex Sport can save you up to 75%. We are committed to providing bank beating rates at all times so give us a call now for a quote and compare us.
  • Is Forex Sport regulated?
    Yes Forex Sport Pty Ltd is regulated by the Australian Securities & Investments Commission (AFSL No. 401379). Forex Sport is also registered with Australian Transaction Reports and Analysis Centre (AUSTRAC). For more information, please read our Product Disclosure Statement. Forex Sport is also a member of the Financial Ombudsman Service (No. 25354).
  • Why use Forex Sport?
    Our commitment to you is that Forex Sport 'moves your money for less!'
  • What services does Forex Sport provide?
    Forex Sport provide a fast and easy way to move your money for less! Forex Sport specialises in FX and global payments offering both spot FX, value today and tomorrow FX transactions and FX forward contracts.
  • Will my beneficiary receive the same amount that I send?
    Forex Sport does not charge any fees so the amount we transfer is the same as the amount that you request. However, in some cases there are third party fees that are charged that are beyond our control. For example, the beneficiary bank may deduct or charge a fee upon receiving a payment sent by us, dependent on the beneficiary's account fee structure. Furthermore, the correspondent bank may charge a fee for making the payment to the beneficiary bank and those fees may be deducted from the amount remitted to the beneficiary bank. These third-party fees are beyond our control and we receive no benefit from them and we cannot necessarily predict when they will be charged or the amount of the fees. You therefore need to bear in mind that the amount you are sending may not always be the same as the amount received into the beneficiary account.
  • Do you charge fees for FX transfers?
    When dealing with Forex Sport there are absolutely no hidden fees. The amount you request is the amount we transfer to you! Forex Sport is committed to moving your money for less.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • How do I get started with Forex Sport?
    Opening an account with Forex Sport is quick and easy. Please complete our online registration. Once you have registered and your account has been activated, you can instantly start making FX transfers.
  • Where do I send the supporting documentation to open an account?
    You can send supporting documentation to or by post to Level 2, 100 Collins Street, Melbourne VIC 3000.
  • What documentation do I need to provide for opening an account?
    Before Forex Sport can activate your account it is necessary for us to verify your identity under Australian law. For individuals, we ask that you provide an electronic copy of one proof of ID (e.g. passport or driver licence) and one proof of address not older than 3 months (e.g. utility bill or bank statement). The process is different for various corporate structures so please contact one of our friendly staff members at if you have any questions.
  • How do I transfer funds to Forex Sport?
    Once you have confirmed your FX transaction you will receive an email trade confirmation with the Forex Sport bank account details. This confirmation will clearly set out where you need to send the funds and how much you need to send. If you do not receive this email confirmation after a few minutes, please call us on (03) 9008 1880. Alternatively, you can log in to your Forex Sport online client portal to see the details of the FX transaction. All you need to do then is login to your internet banking and make an electronic funds transfer to us.
  • How long do I have to transfer funds to Forex Sport?
    Spot FX transactions are the standard way of transferring money between countries. As soon as you lock in your FX rate you should transfer the required funds to Forex Sport so that your transaction can be settled within 48 hours. Same day , next day and FX forwards need to be settled by the settlement date. Please review our Product Disclosure Statement for more details.
  • Can I pay by cash, credit card or cheque?
    Forex Sport does not accept cash, credit or debit cards or cheques.
  • What is my client number?
    Your Forex Sport client number starts with FS followed by a number. Your client number should be used as the reference for all payments to us.
  • What do I do if I have forgotten my password?
    There is a simple way of re-setting your password. Click on the 'login' button on the Forex Sport website and select 'reset password'. An email will be sent to your registered email address with instructions on how to reset. Please note that Forex Sport staff do not know what your password is and are not able to reset your password for you.
  • What beneficiary information do you need from me?
    For us to make a payment to your beneficiary we need the following information: (1) beneficiary account name; (2) beneficiary address; (3) name of beneficiary bank; (4) beneficiary bank address; and (5) beneficiary bank account number. See 'Countries & Currencies' page for more information.
  • How do I add my beneficiary details?
    Please login to your Forex Sport portal and select 'Add Beneficiary' and complete the details.
  • What is a SWIFT code?
    A Swift Code (Society for Worldwide Interbank Financial Telecommunication) is a standard format of Bank Identifier Codes (BIC) and it is unique identification code for a bank. These codes are used when transferring money between banks, particularly for international wire transfers. Banks also used the codes for exchanging other messages between them. The Swift code consists of 8 or 11 characters. When 8-digits code is given, it refers to the primary office. The code formatted as below; AAAA BB CC DDD First 4 characters - bank code (only letters) Next 2 characters - ISO 3166-1 alpha-2 country code (only letters) Next 2 characters - location code (letters and digits) (passive participant will have '1' in the second character) Last 3 characters - branch code, optional ('XXX' for primary office) (letters and digits).
  • What if I have a limit on my internet banking when I pay for an FX transaction?
    We understand that you may not be able to send us the full amount to settle an FX transaction in one go. So long as you send the full amount by the settlement date then it is ok to send money to us in different parts. Don't forget to put your Forex Sport client number in the reference!
  • What is an IBAN number?
    An IBAN, or International Bank Account Number, is a globally recognised sequence of letters and numbers used to process select cross border payments. It was originally adopted by member states of the European Union and has since been taken up by other countries. International payments from Australian accounts to IBAN-recognised countries will thus require a valid IBAN. The actual number can be very long, sometimes stretching up to 30 or more characters, depending on the destination country, bank and customer account number. It uniquely identifies the bank account of the intended recipient, and will need to be sourced from them before you can complete the overseas transfer. If the IBAN is incorrect or missing, a charge may be applied by the receiving bank and the transfer may not go through.
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